Too many small and medium firms rush into making hasty purchasing decisions when procuring IT, claims a report from Brother. This means SMEs are making poor choices by failing to consider vital factors that could have 'massive cost implications', says the firm.
"Buying cheapest isn't necessarily best. Small business owners really need to consider a wide range of factors, including lifecycle costs, reliability, and support. Failing to do so could be costing them hundreds of pounds every year," warns Phil Jones, sales and marketing director, Brother UK.
The tech journalists, bloggers, and analysts quizzed for the report rated 'planning issues' (93 per cent) above 'costs/budget constraints' (68 per cent), with issues such as a lack of skills or understanding and knowledge of IT adversely affecting procurement.
The core recommendation is that SMEs should do their research, talk to suppliers in depth about the technology they offer together with what the long-term running costs will be, and then build a purchasing strategy timeline.
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