We recently addressed all of Hillingdon Carers’ IT Support needs – the Hillingdon borough-based charity supports carers in the region, and maintains a diverse IT database containing information relating to hospitals, GP practices, care homes, welfare departments and of course individual carers. Much of the information is confidential, so when the charity’s files were accidentally deleted by human error, it could have been a catastrophe – however, the Hillingdon Carers team had had the foresight to back up their data remotely with us, meaning the deleted information could be retrieved.
The Nova IT Solutions team also manages Hillingdon Carers’ wider IT Support needs, including email filtering for efficient staff communications. Using a pre-pay support system, the organisation now has peace of mind that any problems with their IT systems will resolved efficiently, with the minimum of fuss - as it’s all pre-paid, there are no unexpected invoices effecting front line budgets; very important for charities.
www.nova-itsolutions.com
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